FAQs

Are KCMOCO. Candles Clean?

As a brand born in the 'Show Me' State, we believe in complete transparency. The core concept behind KCMOCO. Candles founding was a desire to strip away the mystery ingredients found in mass-market candles and create a product you can actually trust burning in your home.

We prioritize a clean, safe, and premium burn above all else. Every candle is crafted with our custom coconut-soy-beeswax blend, and we exclusively use premium fragrances that are 100% Phthalate-Free and Prop 65-Free, ensuring your space smells amazing without any harsh chemicals.

Did We See You In The News?

We are incredibly honored to be recognized by the community that inspires us. KCMOCO. Candles has been nominated as a Top 5 "Best Candle" finalist in The Pitch's Best of KC Awards for 2025 & 2026.

We are also beyond proud to have our story and signature fragrances featured on broadcast television via KCTV5's My KC Live, and in prestigious local publications including Kansas City Magazine and Startland News.

What Are Your Shipping Times?

Our candles are hand-poured in small batches, standard lead time to process and ship is 48 hours (Monday–Thursday). Depending on your location, transit times typically range from 3-5 business days. Keep an eye on your inbox for tracking updates along of the way!

Planning a larger event? Wholesale, custom, and bulk corporate gifting orders require additional lead time. Please reach out to us via our Contact page to discuss your specific timeline.

How Long Do Your Candles Burn?

Our burn times vary by the size of the vessel. Follow proper Candle Care to ensure you get the most out of every burn:

  • Mini Travel Tins (2 oz): ~15 hours
  • Medium Travel Tins (8 oz): ~30 hours
  • Small Jars (7 oz): ~45 hours
  • Large Jars (12 oz): ~60+ hours

Where Are KCMOCO. Candles Made?

Every single KCMOCO. Candle is conceptualized, formulated, and hand-poured right here in the Crossroads Arts District of Kansas City, Missouri. We are incredibly proud to be a locally owned and operated KC brand, since launching in 2021.

Where Can I Find KCMOCO. Candles?

You can shop our signature Kansas City-inspired scents at KC's finest local and regional retailers, including:

  • Rally House
  • Made in KC
  • Shop Local KC
  • Museum of BBQ
  • Liberty Memorial Gift Shop

Do You Accept Returns or Exchanges?

We want you to love your KCMOCO. Candle. If for any reason you aren't happy with your candle, you may return it for full refund or exchange, within 14 days of delivery. Please Contact Us by email to begin the Return Process.

 

What Inspires Your Kansas City Scents?

Each of our custom Kansas City inspired blends is designed as a sensory love letter to our favorite city. We draw inspiration directly from the cultural experiences, iconic neighborhoods and landmarks and rich shared history of the place we call home.

From the smoky notes of KC BBQ and the flowing fountains of Fountain City, to the historic jazz roots of 18th & Vine and the bustling energy of the City Market, each scent profile is thoughtfully designed to tell a specific local story.

What Ingredients Are In KCMOCO. Candles?

  • Coconut Wax
  • Soy Wax
  • Beeswax
  • Clean Fragrance
  • Cotton Wick

Can I Mix My Own Custom KCMOCO. Candle?

Yes! Through our WIKC. Pop-Up Candle Bar, we offer a unique "mix your own candle" experience. It is the perfect hands-on activity for a date night, girls' night out, or corporate team-building event. Check out our [WIKC. Mobile Candle Bar] page to book your spot!

Does KCMOCO. Candles Have A Physical Store Location?

KCMOCO. Candles does not yet have a standalone flagship store, but our candles are available everywhere you are! From Liberty Memorial, to Crown Center, The Plaza, and Union Station, to the Northland and JOCO, our Kansas City-scented candles can be found at prime locations throughout the city.

You can shop our collections year-round through our premier local and regional retail partners or come smell the scents in person at one of our many local pop-up market events throughout the year.

The closest thing we currently have to our own storefront, where you can sample the widest selection of scents in person everyday, is at our 'store-within-a-store' concept inside Crown Center at Shop Local KC (Top of the escalator, on your right, then look to your right immediately upon entering)

Do You Offer Custom, Bulk, Wholesale, Corporate Gifting?

Absolutely! We proudly partner with premiere retailers for wholesale, and frequently fulfill large-scale custom orders for corporate gifting, weddings, and special events.

These orders require additional lead time. Please reach out via our [Contact Page] with your event details, quantities, and timeline, and we will be happy to put together a custom quote for you.